chatbots
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Bots, Automations and AI Don’t Build Trust. People Do.
Tech companies love shiny promises. Meta’s latest play, “Business AI”, is the new box-ticking wonder: a customisable sales agent that bolts onto your website, plugs into Messenger, WhatsApp and Instagram, and promises higher conversions with “stress-free” setup. They tell you it learns from your social posts, your ads, your content. They tell you it’ll chat…